Free prompts

15 AI prompts for small business owners

Ready-to-use prompts for customer replies, sales, content, operations and finance.

1 · Customer replies
Write a friendly, short reply to this customer message. Keep my tone warm and direct, under 80 words, and end with one clear next step. Message: """{paste message}"""
2 · Customer replies
This customer is unhappy. Draft a reply that acknowledges the problem, apologises once, offers {solution}, and avoids sounding defensive: """{paste message}"""
3 · Sales
Here are my product details: {details}. Write 5 answers to the objection "it’s too expensive" that focus on value, not discounts.
4 · Sales
Turn these call notes into a follow-up email with a summary, agreed next steps and a deadline: """{notes}"""
5 · Content
Give me 10 hooks for a 30-second Reel about {topic} for {audience}. Each under 12 words, no clickbait.
6 · Content
Rewrite this post as: an Instagram caption, a LinkedIn post and a 6-slide carousel outline. Keep the core idea: """{post}"""
7 · Content
Create a 4-week content calendar for {business} with 3 posts a week, mixing education, proof and offers.
8 · Operations
Turn this messy process description into a numbered checklist a new team member could follow: """{process}"""
9 · Operations
List every step in this task that a computer could do automatically, and which tool could do it: """{task}"""
10 · Operations
Write a simple SOP for {task}, with purpose, steps, owner and what "done" looks like.
11 · Finance
Summarise these monthly numbers in plain English for a business owner, with 3 things to act on: {numbers}
12 · Finance
Write a polite but firm payment reminder for an invoice that is {days} days overdue. Amount {amount}.
13 · Hiring
Write a short, honest job post for a {role} at a small business. Include what the first 90 days look like.
14 · Strategy
Act as a sceptical advisor. Here is my plan: {plan}. List the 5 biggest risks and how I could test each cheaply.
15 · Strategy
I spend my week on: {list}. Which of these should I automate, delegate or drop? Explain briefly.

Getting better answers

  • Paste real examples: a real customer message gives a far better reply than a description of one.
  • Say who the reader is and how long the answer should be.
  • Ask for three options, then pick and refine the best one.
  • Never paste passwords, card numbers or sensitive customer data into an AI tool.

Using the same prompt every day? That's a sign it could be automated. See AI inbox triage or one video, ten posts.

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