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AI inbox triage

Every incoming email is labelled (order question, refund, complaint, partnership, spam), given a priority, and gets a draft reply waiting in your drafts folder. Complaints and anything about money are flagged to you first.

Gmail→AI→Slack
flow: ai-inbox-triagerunning
  1. ✉

    Email arrives

    Gmail or Outlook, shared inboxes included.

    0.0s
  2. AI

    Labelled and prioritised

    Using categories you define during setup.

    1.1s
  3. DRAFT

    Reply drafted

    From your FAQ and past replies. Nothing is sent without you.

    2.2s
  4. !

    Urgent → you

    Complaints and refunds ping you on Slack or WhatsApp.

    done
3.3sReply time
0Manual steps
24/7Coverage
Live demo

Try it with your own example

Change the sample details and press Run. The demo runs in your browser with the details you type. Nothing is sent or saved.

demo: ai-inbox-triageready
  1. ✉

    Email arrives

    Gmail or Outlook, shared inboxes included.

  2. AI

    Labelled and prioritised

    Using categories you define during setup.

  3. DRAFT

    Reply drafted

    From your FAQ and past replies. Nothing is sent without you.

  4. !

    Urgent → you

    Complaints and refunds ping you on Slack or WhatsApp.

What's included

  • Set up on your own accounts by us
  • Tested on real examples from your business
  • Error alerts if a step ever fails
  • Plain-English handbook and a walkthrough video
  • 14 days of fixes after go-live

What you need

  • Gmail or Outlook
  • A simple FAQ or past replies we can learn from

Don't have one of these yet? We can set it up with you during the build.

FAQ

About this automation

Does it send emails on its own?

No. It only drafts. You can switch on auto-send for specific safe categories later if you want.