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Leads & sales

Abandoned cart WhatsApp nudge

About seven in ten carts are abandoned. A short, friendly WhatsApp message with a link back to the cart recovers a good share of them, and WhatsApp open rates are far higher than email. The flow sends one message, and one gentle reminder a day later if the order is still open.

Shopify→WhatsApp
flow: abandoned-cart-whatsapprunning
  1. SHOP

    Cart abandoned

    Triggered when checkout is started and not completed within 60 minutes.

    0.0s
  2. WA

    Friendly nudge

    An approved WhatsApp template with the customer's name and the cart link.

    1.1s
  3. ⏱

    One reminder

    If still unpaid after 24 hours, a second message with an optional small discount.

    2.2s
  4. ✓

    Stops on purchase

    The moment they pay, every pending message is cancelled.

    done
3.3sReply time
0Manual steps
24/7Coverage
Live demo

Try it with your own example

Change the sample details and press Run. The demo runs in your browser with the details you type. Nothing is sent or saved.

demo: abandoned-cart-whatsappready
  1. SHOP

    Cart abandoned

    Triggered when checkout is started and not completed within 60 minutes.

  2. WA

    Friendly nudge

    An approved WhatsApp template with the customer's name and the cart link.

  3. ⏱

    One reminder

    If still unpaid after 24 hours, a second message with an optional small discount.

  4. ✓

    Stops on purchase

    The moment they pay, every pending message is cancelled.

What's included

  • Set up on your own accounts by us
  • Tested on real examples from your business
  • Error alerts if a step ever fails
  • Plain-English handbook and a walkthrough video
  • 14 days of fixes after go-live

What you need

  • Shopify or WooCommerce
  • A WhatsApp Business account

Don't have one of these yet? We can set it up with you during the build.

FAQ

About this automation

Is this allowed on WhatsApp?

Yes, through the official WhatsApp Business API with approved message templates and customer opt-in, which we set up with you.